- Important Information For Our European Customers.
- Important Customer BREXIT Ordering Information.
- Same Day Dispatch.
- UK deliveries.
- Remote UK Locations.
- Republic of Ireland (schools) deliveries.
- DPD Delivery Option.
- Rest of the world.
Same Day Dispatch
Orders placed online before 3:00pm (1:00pm on orders over 100kg - this will be shown when choosing delivery option if applicable) Monday - Friday (excluding public holidays and our Christmas shutdown period) are always dispatched the same day provided the goods are in stock.
If the goods are not in stock we will endeavour to contact you as soon as possible to discuss a dispatch date.
If your order is received before 3:00pm (Monday to Friday & under 100kg) and is in stock it will be dispatched that day and may be delivered the following day.
Due to the low cost of a lot of our goods we are not able to ‘hide’ the cost of delivery in the price of an item. However we charge delivery at a sensible price that reflects what it costs us to send an order. If you live on the UK mainland and don’t have any large materials or lithium batteries in your order it will cost £3.95 (£4.74 including VAT) if you spend less than £40 (£48 including VAT).
Due to international shipping rules we can only ship lithium batteries within the UK on a guaranteed next working day courier service (signature required. Note: Some remote areas take two days). The exact charge is shown in the cart or at checkout before you purchase and is dependent on the service you choose.
Delivery is free on orders of £40 or more (£48 including VAT) unless it contains large materials in which case a delivery charge applies.
If your order is over £50 in value or more than 1kg in weight and shipping to the UK, then it will be sent by courier service and may be as soon as the next working day (signature required. Note: Some remote areas take longer). Otherwise it will be sent by first class mail. All orders to customers with account facilities that are over £20 will be sent by TNT. All online orders over £20 will be sent via Royal Mail 1st Class Signed For at no additional cost.
If you are ordering in the UK and you know you're not going to be in to sign for your goods you can have it delivered to an address of your choice. Simply specify a different address during the checkout process.
You can see more details of charges in the table below.
|Order value||Delivery UK - most locations||Delivery UK - Northern Ireland||Delivery UK - Remote locations|
|Under £40 (£48 including VAT)||£3.95 (£4.74 including VAT)||£3.95 (£4.74 including VAT)||£3.95 (£4.74 including VAT)|
|£40 to £200 (£48 - £240.00 including VAT)||Free||£12 (£14.40 including VAT)||£15 (£18.00 including VAT)|
|Over £200 (£240.00 including VAT)||Free||Free||Free|
|Any Perspex / veneer / Styrofoam / polypropylene / plywood / MDF order||£6.50 (£7.80 including VAT)||£12.00 (£14.40 including VAT)||£18.00 (£21.60 including VAT)|
TNT Remote Locations:
AB31-AB38, AB41-AB45, AB51-AB56, FK19-FK21, HS, IV, KA27-KA28, KW1-KW17, PA20-PA38, PA41-PA49, PA60-PA80, PH1, PH5-PH10, PH15-PH26, PH30-PH44, PH49-PH50, ZE, BT, IM, TR21-TR25, GY, JE.
Typical delivery time 48 hours.
Republic of Ireland (Schools) deliveries
|Order value||Delivery Republic of Ireland|
Account customers only. Typical delivery time 2 to 3 working days.
DPD Delivery option
There is the facility to choose DPD as a delivery option. This is available to mainland UK customers, unless the order contains large sheet materials or you are in a remote location. DPD is free on orders over £50 (ex VAT / £60 inc VAT), is £5.50 on orders under £50 and is £6.50 if there are small materials on the order. See below for a list of postcodes considered to be remote locations by DPD.
DPD Remote Locations
AB31-38, AB41-56, FK17-21, HS1-9, IV1-56, IV63, KA27-28, KW0-17, PA20-49, PA60-78, PH15-50, TR21-25, ZE1-3
Typical delivery time 48 hours.
Rest of the world
We ship to the following countries:
- Hong Kong.
- Isle of Man.
- New Zealand.
- United States.
These orders are sent via Fedex, and the cost is dependent on the service you choose at checkout. Alternatively you can choose the free collection option and have your own courier collect it from us.
International orders can only be shipped to the registered card address.
Please note: International orders may be charged import duty dependent on local import laws and duty rates. These charges are usually billed to you directly from Fedex. For more information on changes and charges that may be applicable since Brexit please see our Brexit Information page.
Delivery times vary for international orders depending on the service selected and the destination. You can see the delivery time and cost at the shipping stage, or by using the shipping estimator from within the shipping basket.
If you are local and would like to collect your order then there is an option you can select during checkout. We do not charge a packaging or handling fee for this service, and you will receive an email when your order has been passed to the warehouse, you can collect half an hour after receipt of this email. In order to avoid clutter / confusion at checkout this option is only presented to customers that live within about 10 miles of Kitronik HQ, though can be added to any account upon request.