Asked by: Joe Hounsham
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Description
Same Day Dispatch
- Orders placed online before 3:00pm Monday - Friday (excluding public holidays and our Christmas shutdown period) are always dispatched the same day provided the goods are in stock. If the goods are not in stock we will endeavour to contact you as soon as possible to discuss a dispatch date.
Large Materials
- On all Perspex, acrylics, veneers, Styrofoam, polypropylene, plywood, HIPs, wooden boxes, and MDF sheets (except A4/300mm x 200mm size) a large materials charge applies per order.
- This is £6.95 (£8.34 including VAT) for most UK locations, £12 (£14.40 including VAT) for Northern Ireland and £18.00 (£21.60 including VAT) for UK remote locations.
- For a list of postcodes that will be charged the remote location rate: remote area list.
Rest of the world
- These orders are sent via UPS, and the cost is dependant on the service you choose at checkout. Alternatively you can choose the free collection option and have your own courier collect it from us. International orders can only be shipped to the registered card address. Please note: International orders may be charged import duty dependant on local import laws and duty rates. These charges are usually billed to you directly from UPS.
- Delivery times vary for international orders depending on the service selected and the destination. You can see the delivery time and cost at the shipping stage, or by using the shipping estimator from within the shipping basket.
Collection
- If you would like to collect your order, or use your own courier then there is an option you can select during checkout. We do not charge a packaging or handling fee for this service, and you will receive an email when your order has been processed, you can collect half an hour after receipt of this email.
Further Information
- For information about all of the delivery options we offer see full delivery details.
A selection of articles describing various aspects of working with laser materials.
A selection of articles describing various aspects of working with laser materials.
Q:
Which way does the grain run on this sheet? Is it as per the picture, (running vertically) are you able to supply sheets with a grain that runs horizontally?
A:
HI Joe,
Thank you for your email, yes the grain would be running vertically as you say. I am afraid we only have it in running in that direction.
Best Regards
Cullen
Thank you for your email, yes the grain would be running vertically as you say. I am afraid we only have it in running in that direction.
Best Regards
Cullen
Answered by: Cullen Lewis
06-Feb-19
Q:
Are the photos the correct way round? I thought maple was very light & sapele was more of a mahogany colour.
Asked by: Nikki McBoyle
A:
Firstly thank you for bringing this to our attention, I can confirm that we have incorrectly placed the photos. As such we are in the process of swapping these over.
Answered by: Michael Lockhart
16-Jun-16
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