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Same Day Dispatch

If you place an order before 3:00pm on a standard UK working day we will look to dispatch the same day.

The only times this would not apply is if the goods are not in stock or the order weighs over 100KG. If the order is over 100KG we class it as a heavy order and we need your order by 1:00pm to offer same day dispatch. 

If the goods are not in stock we will endeavour to contact you as soon as possible to discuss a dispatch date.

UK deliveries

Due to the low cost of a lot of our goods we are not able to ‘hide’ the cost of delivery in the price of an item. However we aim to charge delivery at a sensible price that reflects what it costs us to send an order.

If you do not live in an area our couriers consider to be the UK mainland and your order does not include any materials it will cost £3.95 (£4.74 including VAT) if you spend less than £40 (£48 including VAT).

Delivery is free on orders to the UK mainland if they are £40 or more (£48 including VAT), unless it contains large materials in which case a delivery charge applies.

If your order is over £50 in value or more than 1kg in weight and shipping to the UK, then it must be sent by courier service and may be as soon as the next working day (signature required. Note: Some remote areas take longer). Otherwise it will be sent by first class mail. All online orders over £20 will be sent via Royal Mail 1st Class Signed For at no additional cost.

If you are ordering in the UK and you know you're not going to be in to sign for your goods you can have it delivered to an address of your choice. Simply specify a different address during the checkout process.

You can see more details of charges in the table below.

Order value Delivery UK - most locations Delivery UK - Remote locations (inc Northern Ireland)
Under £40 (£48 including VAT) £3.95 (£4.74 including VAT) £3.95 (£4.74 including VAT)
£40+ (£48+ including VAT) Free £18 (£21.60 including VAT)
Any Perspex / veneer / Styrofoam / polypropylene / plywood / MDF order £6.50 (£7.80 including VAT) £18.00 (£21.60 including VAT) per Box

 

TNT Remote Locations:

AB31-AB38, AB41-AB45, AB51-AB56, BT, FK19-FK21, GY, HS, IM, IV, JE, KA27-KA28, KW1-KW17, PA20-PA38, PA41-PA49, PA60-PA80, PH1, PH5-PH10, PH15-PH26, PH30-PH44, PH49-PH50, TR21-TR25, ZE.

Typical delivery time 48 hours.

DPD Delivery option

There is the facility to choose DPD as a delivery option. This is available to mainland UK customers, unless the order contains large sheet materials or you are in a remote location. DPD is free on orders over £50 (ex VAT / £60 inc VAT), is £5.50 on orders under £50 and is £6.50 if there are small materials on the order. See below for a list of postcodes considered to be remote locations by DPD.

DPD Remote Locations

AB31-38, AB41-56, FK17-21, HS1-9, IV1-56, IV63, KA27-28, KW0-17, PA20-49, PA60-78, PH15-50, TR21-25, ZE1-3

Typical delivery time 48 hours.

 

Rest of the world

We ship to the following countries:

  • Australia.
  • Brunei.
  • Canada.
  • Chile.
  • Hong Kong.
  • Iceland.
  • Isle of Man.
  • Israel.
  • Japan.
  • Jersey.
  • Malaysia.
  • Mauritius.
  • New Zealand.
  • Qatar.
  • Singapore.
  • Taiwan.
  • U.A.E.
  • United States.
  • Uruguay.

These orders are sent via Fedex, and the cost is dependent on the service you choose at checkout. Alternatively you can choose the free collection option and have your own courier collect it from us.

International orders can only be shipped to the registered card address.

Please note: International orders may be charged import duty dependent on local import laws and duty rates. These charges are usually billed to you directly from Fedex. For more information on changes and charges that may be applicable since Brexit please see our Brexit Information page.

Delivery times vary for international orders depending on the service selected and the destination. You can see the delivery time and cost at the shipping stage, or by using the shipping estimator from within the shipping basket.

Collection

If you are local and would like to collect your order then there is an option you can select during checkout. We do not charge a packaging or handling fee for this service, and you will receive an email when your order has been passed to the warehouse, you can collect half an hour after receipt of this email. In order to avoid clutter / confusion at checkout this option is only presented to customers that live within about 10 miles of Kitronik HQ, though can be added to any account upon request.